keeping you safe
Our main aim is the safety of our staff and members, however we’d like things to remain as normal as possible and for you to feel comfortable upon your return. Here’s a few things that may look a little different:
Whilst in Tier 3, unfortunately no indoor exercises can take place in Bristol as per government guidelines.
When we are in either Tiers 1 or 2, the following measures will take place:
Class numbers will be capped to 10 people in the studio and 11 in the spin studio. Each space will be designated with a personal zone.
All classes will be 30 minutes long and we’ve increased the number of instructor-led classes on the timetable. Please cancel your class booking in advance (at least 3 hours before) if you cannot attend, due to the limited capacity. You cannot cancel within the 3 hours before a class.
Bear in mind there could be a queue when checking into the club, so when attending a class we’d recommend arriving 10 minutes prior and warming up on the cardio machines before heading up to the studio.
Arrive at the class studio on time, not early as there will be no waiting area.
We will be reopening the club in its entirety on Saturday 25th July at 10am. Our opening times will be 24 hours a day, 7 days a week as usual. We will be staffed between 6am and 9pm in the week and 9am – 5pm at the weekend. We have an overnight monitoring team who will be paying close attention to ensure that all members are complying with the measures we’ve put in place.
All memberships will be automatically reactivated exactly 4 months from when they were frozen. You do not need to do anything and your payments will resume automatically. Your monthly payment date will remain the same.
The club capacity will follow the government guidelines. There will be no need to book in for your session as our staff will be monitoring club capacity; if capacity is reached, we will operate a 1 in, 1 out system. We do not expect this to happen very often, however if it does it is likely to be between 5:30pm and 7pm. Please aim to use the club during off-peak times where possible.
Additionally, we ask all members to aim to keep their training sessions at 75 minutes or below during peak times, to allow fair usage of the club.
Whilst the changing rooms and showers are still open, we ask members to be courteous to other members using the facilities and remain considerate of personal space.
how you can help us
Here are a few additional things which you can do where possible, to help things run smoothly:
• Check the club capacity before attending and use your own judgement as to whether you’d like to come and train
• Do not arrive with other people and do not train with other people; this is to limit crowding
• Arrive and leave in your gym clothes
• Leave belongings at home
• Shower at home or work
• Do your hair and make-up at home or work
• Keep your distance from other members and Luxe staff
• Wipe down equipment before and after use
• Sanitise and wash hands regularly throughout your session
• Please do not wear gloves
• Avoid loitering next to equipment – perform your sets and move on
we look forward to seeing you back in the club 🙂